Deal of the Day

Customer Reviews

Find out what customers are saying about Mike Smith Nissan.

Dropped off car for oil change and punctured tire. Kelsey was very pleasant and only took about 3 minutes to drop off and 5 minutes to Pick up. They had my car a total of about 1 1/2 hours. Best part was, they didn't even have to move my seat or mirrors. I just hopped in and left. Very easy.

Customer:
Date: 2018-11-10
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Evelyn Brown is the most amazing woman here. A great company with GREAT SERVICE. She really goes that extra step to try and help you out!

Customer:
Date: 2018-09-29
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Just had an awesome experience buying our new Nissan Pathfinder. Our salesperson Valencia Rowe was so helpful. She is super friendly and knowledgeable. I recommend Valencia @ Mike Smith's to all of my friend and family.

Customer:
Date: 2018-09-19
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Fantastic service as always. Reception whenever I, or any one of my family members that own a Nissan, need something to be done remains both professional and casual friendly so good rapport is maintained. Technicians have done a great job once again as well; the care put in our vehicles is appreciated.

Customer:
Date: 2018-09-07
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Valencia Rowe is the most AWESOME Salesperson. She always go above and beyond to keep the customers satisfied. Go by and see her I promise you will not leave without a vehicle.

Customer:
Date: 2018-08-21
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Valencia Rowe is the most AWESOME Salesperson. She always go above and beyond to keep the customers satisfied. Go by and see her I promise you will not leave without a vehicle.

Customer:
Date: 2018-08-21
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Big shout out to Ms. Valencia Rowe!! Great service, organized, and was quick. She is well experienced and professional. I highly recommend Mike Smith's Nissan of Beaumont, you won't be disappointed!

Customer:
Date: 2018-08-13
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Big shout out to Ms. Valencia Rowe!! Great service, organized, and was quick. She is well experienced and professional. I highly recommend Mike Smith's Nissan of Beaumont, you won't be disappointed!

Customer:
Date: 2018-08-13
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Service staff were amazing. They went above and beyond to make sure my concerns were addressed. The service done on my truck was done in a timely manner. I wish all Nissan service departments were this attentive to customers.

Customer:
Date: 2018-07-27
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Service staff were amazing. They went above and beyond to make sure my concerns were addressed. The service done on my truck was done in a timely manner. I wish all Nissan service departments were this attentive to customers.

Customer:
Date: 2018-07-27
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It’s always a pleasure when using Mike Smith Nissan. On today, I was assisted by Kelsey Craig. She ensured that I was made aware of everything needed for my vehicle and continued to check on me and provide updates as I waited. Another great service experience. I always leave extremely satisfied :)

Customer:
Date: 2018-07-19
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It’s always a pleasure when using Mike Smith Nissan. On today, I was assisted by Kelsey Craig. She ensured that I was made aware of everything needed for my vehicle and continued to check on me and provide updates as I waited. Another great service experience. I always leave extremely satisfied :)

Customer:
Date: 2018-07-19
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Can't say I've ever had a bad experience here. I like the peace of mind that comes with their work. They usually have good deals on tire and oil changes as well.

Customer:
Date: 2018-06-15
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Service writer was very pleasant, she explained everything to me. Service was done on time. Great job. Thanks

Customer:
Date: 2018-05-29
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Excellent service. Staff friendly. They make sure you are comfortable while you wait. Love mike Smith Nissan

Customer:
Date: 2018-04-28
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Great experience this morning at Mike Smith Nissan. I went in for an oil change, came out with a fabulous deal on 4 much needed new tires. Amber informed me on the "Buy 3, Get one For a Penny" Tire Sale, then sweetened the deal by informing me about their current $70.00 Free Rebate with the purchase of 4 tires and then she even handled the entire rebate form and faxed it in for me - she rocks!! These folks also have "the best" cappuccino/latte/coffee machine in SE Texas, free coffee and snacks for all customers!

Customer:
Date: 2018-04-04
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Friendly, courteous staff. And my car looks great too. I was pleasantly surprised that it was washed after service was completed. I received a list of service needed to be done soon, and I appreciate that you. The young lady who handles things for me was great. She explained things completely and was very nice.

Customer:
Date: 2018-02-16
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Such an amazing car buying experience. Very friendly and worked very hard to get me an incredible deal. I’ve never been so pleased buying a car. Thanks again for friendly service and helping make this a good experience!

Customer:
Date: 2018-02-13
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Acknowledged when I got in line. Kim is very personable and attentive. The waiting area is comfortable with complimentary drinks and snacks. Originally thought I would have to come back after the part was ordered, but my vehicle was repaired the same day. Great experience.

Customer:
Date: 2018-01-15
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I have been going to Mike Smith since 2014 when I purchased my car. The service is always great! You're greeted with smiles and happy representatives who are ready and willing to meet your needs! I appreciate the complementary car wash with my service as well. I look forward to doing more business with Mike Smith Nissan.

Customer:
Date: 2018-01-15
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The entire experience was positive. Helpful, knowledgeable, professional staff kept me informed every step of the way. Problem was fixed in a timely manner at a very affordable price. I would recommend Mike Smith Nissan Service Department, especially the front line team of assistants who used fantastic people skills to make my time there efficient and very productive. 5 Star!

Customer:
Date: 2017-12-15
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The entire experience was positive. Helpful, knowledgeable, professional staff kept me informed every step of the way. Problem was fixed in a timely manner at a very affordable price. I would recommend Mike Smith Nissan Service Department, especially the front line team of assistants who used fantastic people skills to make my time there efficient and very productive. 5 Star!

Customer:
Date: 2017-12-15
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I always enjoy getting my car serviced at Mike Smith Nissan. The attendants are very friendly and explain everything they need to do to your car, and I’ve never felt pressured into getting services I didn’t need. The waiting area is clean, and full of complimentary snacks & drinks such as coffee, hot cocoa, sodas, & water. Rest rooms are very clean too. The waiting time usually goes by fast, and I can even get some work or reading done while I wait. It also helps that I’ve never had any issues with the two Nissans I’ve bought from them over the past decade. I’ve only ever gotten oil/fluid/filter changes done since my cars have never had any problems, thankfully.

Customer:
Date: 2017-12-09
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I always enjoy getting my car serviced at Mike Smith Nissan. The attendants are very friendly and explain everything they need to do to your car, and I’ve never felt pressured into getting services I didn’t need. The waiting area is clean, and full of complimentary snacks & drinks such as coffee, hot cocoa, sodas, & water. Rest rooms are very clean too. The waiting time usually goes by fast, and I can even get some work or reading done while I wait. It also helps that I’ve never had any issues with the two Nissans I’ve bought from them over the past decade. I’ve only ever gotten oil/fluid/filter changes done since my cars have never had any problems, thankfully.

Customer:
Date: 2017-12-09
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Great dealership and service department! Offers courtesy wash with service. Valencia was wonderful and got me the deal that worked perfect with my budget. Also love the Titan! You have earned a repeat customer and one the will share his experience with others! Thank you!

Customer:
Date: 2017-12-03
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Great dealership and service department! Offers courtesy wash with service. Valencia was wonderful and got me the deal that worked perfect with my budget. Also love the Titan! You have earned a repeat customer and one the will share his experience with others! Thank you!

Customer:
Date: 2017-12-03
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Great service!

A great place to shop for vehicles. The service was incredible and very quick and easy.

Customer:
Date: 2017-11-28
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I bought my 2017 Nissan Rogue in June of this year and I love it. I had great people who helped me to be able to buy my car. I just recently went and got my first free oil change at 5000 miles and tires rotated using my reward points. Kelsey, my auto service representative helped so much by keeping me informed on my vehicle. She's a very sweet and polite person who cares and goes beyond to service her customers!! Check out this place.... Great people!!! 👍👍

Customer:
Date: 2017-11-19
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I bought my 2017 Nissan Rogue in June of this year and I love it. I had great people who helped me to be able to buy my car. I just recently went and got my first free oil change at 5000 miles and tires rotated using my reward points. Kelsey, my auto service representative helped so much by keeping me informed on my vehicle. She's a very sweet and polite person who cares and goes beyond to service her customers!! Check out this place.... Great people!!! 👍👍

Customer:
Date: 2017-11-19
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