Deal of the Day

Customer Reviews

Find out what customers are saying about Mike Smith Nissan.

Great experience this morning at Mike Smith Nissan. I went in for an oil change, came out with a fabulous deal on 4 much needed new tires. Amber informed me on the "Buy 3, Get one For a Penny" Tire Sale, then sweetened the deal by informing me about their current $70.00 Free Rebate with the purchase of 4 tires and then she even handled the entire rebate form and faxed it in for me - she rocks!! These folks also have "the best" cappuccino/latte/coffee machine in SE Texas, free coffee and snacks for all customers!

Customer: Mark Ritchel
Date: 2018-04-04
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Friendly, courteous staff. And my car looks great too. I was pleasantly surprised that it was washed after service was completed. I received a list of service needed to be done soon, and I appreciate that you. The young lady who handles things for me was great. She explained things completely and was very nice.

Customer: Kori Kuritz
Date: 2018-02-16
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Such an amazing car buying experience. Very friendly and worked very hard to get me an incredible deal. I’ve never been so pleased buying a car. Thanks again for friendly service and helping make this a good experience!

Customer: Amber Forse
Date: 2018-02-13
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Acknowledged when I got in line. Kim is very personable and attentive. The waiting area is comfortable with complimentary drinks and snacks. Originally thought I would have to come back after the part was ordered, but my vehicle was repaired the same day. Great experience.

Customer: Delcie Thomas
Date: 2018-01-15
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I have been going to Mike Smith since 2014 when I purchased my car. The service is always great! You're greeted with smiles and happy representatives who are ready and willing to meet your needs! I appreciate the complementary car wash with my service as well. I look forward to doing more business with Mike Smith Nissan.

Customer: Brandi Mcgowen
Date: 2018-01-15
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The entire experience was positive. Helpful, knowledgeable, professional staff kept me informed every step of the way. Problem was fixed in a timely manner at a very affordable price. I would recommend Mike Smith Nissan Service Department, especially the front line team of assistants who used fantastic people skills to make my time there efficient and very productive. 5 Star!

Customer: H. Cregor
Date: 2017-12-15
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The entire experience was positive. Helpful, knowledgeable, professional staff kept me informed every step of the way. Problem was fixed in a timely manner at a very affordable price. I would recommend Mike Smith Nissan Service Department, especially the front line team of assistants who used fantastic people skills to make my time there efficient and very productive. 5 Star!

Customer: A Google User
Date: 2017-12-15
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I always enjoy getting my car serviced at Mike Smith Nissan. The attendants are very friendly and explain everything they need to do to your car, and I’ve never felt pressured into getting services I didn’t need. The waiting area is clean, and full of complimentary snacks & drinks such as coffee, hot cocoa, sodas, & water. Rest rooms are very clean too. The waiting time usually goes by fast, and I can even get some work or reading done while I wait. It also helps that I’ve never had any issues with the two Nissans I’ve bought from them over the past decade. I’ve only ever gotten oil/fluid/filter changes done since my cars have never had any problems, thankfully.

Customer: Melanie Lanuza
Date: 2017-12-09
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I always enjoy getting my car serviced at Mike Smith Nissan. The attendants are very friendly and explain everything they need to do to your car, and I’ve never felt pressured into getting services I didn’t need. The waiting area is clean, and full of complimentary snacks & drinks such as coffee, hot cocoa, sodas, & water. Rest rooms are very clean too. The waiting time usually goes by fast, and I can even get some work or reading done while I wait. It also helps that I’ve never had any issues with the two Nissans I’ve bought from them over the past decade. I’ve only ever gotten oil/fluid/filter changes done since my cars have never had any problems, thankfully.

Customer: A Google User
Date: 2017-12-09
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Great dealership and service department! Offers courtesy wash with service. Valencia was wonderful and got me the deal that worked perfect with my budget. Also love the Titan! You have earned a repeat customer and one the will share his experience with others! Thank you!

Customer: Gary Watson
Date: 2017-12-03
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Great dealership and service department! Offers courtesy wash with service. Valencia was wonderful and got me the deal that worked perfect with my budget. Also love the Titan! You have earned a repeat customer and one the will share his experience with others! Thank you!

Customer: A Google User
Date: 2017-12-03
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Great service!

A great place to shop for vehicles. The service was incredible and very quick and easy.

Customer: Texansfan98
Date: 2017-11-28
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I bought my 2017 Nissan Rogue in June of this year and I love it. I had great people who helped me to be able to buy my car. I just recently went and got my first free oil change at 5000 miles and tires rotated using my reward points. Kelsey, my auto service representative helped so much by keeping me informed on my vehicle. She's a very sweet and polite person who cares and goes beyond to service her customers!! Check out this place.... Great people!!! 👍👍

Customer: Sylvia Flores
Date: 2017-11-19
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I bought my 2017 Nissan Rogue in June of this year and I love it. I had great people who helped me to be able to buy my car. I just recently went and got my first free oil change at 5000 miles and tires rotated using my reward points. Kelsey, my auto service representative helped so much by keeping me informed on my vehicle. She's a very sweet and polite person who cares and goes beyond to service her customers!! Check out this place.... Great people!!! 👍👍

Customer: A Google User
Date: 2017-11-19
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My experience at Mike Smith Nissan was wonderful. Kelsey Craig was a joy, her personality beautiful. Kelsey explained everything to where I understood. I would highly recommend Mike Smith Nissan and when you go ask for Kelsey Craig.

Customer: Marilyn Guidry
Date: 2017-11-15
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Amazing staff! Kim went over and beyond to help us! They are kind and do not mess around. They tell you exactly what is happening and make sure your comfortable if you're waiting. And if the people who work on your car are very professional. They even make sure you understand what is happening! I will never go to another dealership ever again!

Customer: Kaylor Fullerton
Date: 2017-10-17
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Amazing staff! Kim went over and beyond to help us! They are kind and do not mess around. They tell you exactly what is happening and make sure your comfortable if you're waiting. And if the people who work on your car are very professional. They even make sure you understand what is happening! I will never go to another dealership ever again!

Customer: A Google User
Date: 2017-10-17
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Roy in sales worked extremely hard to get this deal for me! Nice doesn't even describe him enough! Alan in Finance was so sweet to me! I would recommend anyone needing a car to go to Mike Smith and ask for Roy!!!

Customer: Druanne Bruno
Date: 2017-10-16
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Great service. Service attendant was sweet and very helpful with our service. She also informed us with everything we need to do for our vehicles. We recommend going to Mike Smith for all your maintenance and service needs.

Customer: Terry Nguyen
Date: 2017-10-12
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Great service. Service attendant was sweet and very helpful with our service. She also informed us with everything we need to do for our vehicles. We recommend going to Mike Smith for all your maintenance and service needs. Thanks alot Kelsey, you're the greatest.

Customer: A Google User
Date: 2017-10-12
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Tony at Mike Smith Nissan delivered nothing but excellent service. I told him from the beginning that I was going to be a challenge to please but he blew me away with his exceptional performance. I can't thank him enough for getting me the car I wanted for the price I wanted. If you want to be completely satisfied with your car buying experience, go see the wonderful Tony Victoria of Mike Smith Nissan.

Customer: Hunter Fontenot
Date: 2017-09-25
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Tony at Mike Smith Nissan delivered nothing but excellent service. I told him from the beginning that I was going to be a challenge to please but he blew me away with his exceptional performance. I can't thank him enough for getting me the car I wanted for the price I wanted. If you want to be completely satisfied with your car buying experience, go see the wonderful Tony Victoria of Mike Smith Nissan.

Customer: A Google User
Date: 2017-09-25
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From beginning to end we never had a more satisfying car buying experience. Nissan has an incredible deal going on for Harvey victims that lost their vehicles to the flood. We were able to buy a vehicle behind the invoice price and have a fantastic interest rate. Thanks Mike Smith Nissan for all of your help. Robin and Janeen Ryherd

Customer: Richard Ryherd
Date: 2017-09-19
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Drove and/or looked at all makes of trucks over 2 days in Beaumont and Port Arthur. Saved Nissan for last. Problem was finding a truck with options you'd find on a top of the line SUV. We were told it couldn't be done and we couldn't order a truck with the safety features we wanted. We should've just started with Mike Smith Nissan and saved a lot of time. Nicest folks ever. Mr Tony Victoria helped us find the prefect truck with everything we wanted on it and then some....it was even in stock! Went back 4 days later and bought a nice little SUV from Mr Tony as well. I'm not one to do reviews, but Mike Smith Nissan and Tony Victoria deserve 5 stars. Very happy customers. Gene and Sonya Eliott

Customer: Sonya Elliott
Date: 2017-09-19
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Drove and/or looked at all makes of trucks over 2 days in Beaumont and Port Arthur. Saved Nissan for last. Problem was finding a truck with options you'd find on a top of the line SUV. We were told it couldn't be done and we couldn't order a truck with the safety features we wanted. We should've just started with Mike Smith Nissan and saved a lot of time. Nicest folks ever. Mr Tony Victoria helped us find the prefect truck with everything we wanted on it and then some....it was even in stock! Went back 4 days later and bought a nice little SUV from Mr Tony as well. I'm not one to do reviews, but Mike Smith Nissan and Tony Victoria deserve 5 stars. Very happy customers. Gene and Sonya Eliott

Customer: A Google User
Date: 2017-09-19
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Thanks Mike Smith for a good buying experience. I bought a used SUV with no warranty. After driving it home I noticed a few things that needed attention. They fixed them and did not charge me. I'm very pleased with my purchase. Thanks also to Valencia and Matt.

Customer: Don Smith
Date: 2017-09-14
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It was a very pleasant experience. Roy was our salesperson and he is awesome. He took very good care of us. The process was very easy. I would recommend Roy at Nissan to anyone.

Customer: Donna Bates
Date: 2017-09-13
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My experience at Mike Smith Nissan was wonderful. Kelsey Craig was a joy, her personality beautiful. Kelsey explained everything to where I understood. I would highly recommend Mike Smith Nissan and when you go ask for Kelsey Craig.

Customer: Marilyn Guidry
Date: 2017-09-05
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Great experience this morning at Mike Smith Nissan. I went in for an oil change, came out with a fabulous deal on 4 much needed new tires. Amber informed me on the "Buy 3, Get one For a Penny" Tire Sale, then sweetened the deal by informing me about their current $70.00 Free Rebate with the purchase of 4 tires and then she even handled the entire rebate form and faxed it in for me - she rocks!! These folks also have "the best" cappuccino/latte/coffee machine in SE Texas, free coffee and snacks for all customers!

Customer: Mark Ritchel
Date: 2017-08-24
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Great experience this morning at Mike Smith Nissan. I went in for an oil change, came out with a fabulous deal on 4 much needed new tires. Amber informed me on the "Buy 3, Get one For a Penny" Tire Sale, then sweetened the deal by informing me about their current $70.00 Free Rebate with the purchase of 4 tires and then she even handled the entire rebate form and faxed it in for me - she rocks!! These folks also have "the best" cappuccino/latte/coffee machine in SE Texas, free coffee and snacks for all customers!

Customer: A Google User
Date: 2017-08-24
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Every time I visit this establishment, I'm blessed to have Kelsey. She makes me feel like a VIP. She emails and text updates, is professional, and ALWAYS make sure my vehicle is returned in a better state. I'm ALWAYS BRAGGING on the customer service of Mike Smith Nissan.

Customer: Asherfly14
Date: 2017-08-23
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Kelsey was exceptional in helping me understand policy as well as getting my vehicle in and out of the shop as soon as possible. Purchased new 2017 Murano and everyone has helpful and professional! Made this car buying experience quick and pleasant.

Customer: Robert Clubb
Date: 2017-08-23
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Kelsey was exceptional in helping me understand policy as well as getting my vehicle in and out of the shop as soon as possible. Purchased new 2017 Murano and everyone has helpful and professional! Made this car buying experience quick and pleasant.

Customer: A Google User
Date: 2017-08-23
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I had a very quiet and pleasant wait time while eating a danish and drinking coffee and enjoying talking with my husband. The time was very short. Amber took very good of us and went out of her way to accommodate us. Our technician B.Nolan did very good work on our car. Washed it and even vacuumed the inside. My plans is to continue to bring my Sentra to Mike Smith Nissan for future oil changes!!

Customer: Vonita Mouton
Date: 2017-08-11
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I had a very quiet and pleasant wait time while eating a danish and drinking coffee and enjoying talking with my husband. The time was very short. Amber took very good of us and went out of her way to accommodate us. Our technician B.Nolan did very good work on our car. Washed it and even vacuumed the inside. My plans is to continue to bring my Sentra to Mike Smith Nissan for future oil changes!!

Customer: A Google User
Date: 2017-08-11
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Clean and comfortable waiting room with beverages and light snacks for service customers. I have had zero repairs on my 2011 Frontier and use Mike Smith Nissan for all my maintenance needs. I and my daughter are repeat purchasers from M.S.

Customer: LAWRENCE KORRY
Date: 2017-08-10
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I was real pleased with my experience today. They were kind,courteous, and prompt. They explained everything to me about my vehicle and the work done/needed for it. I Felt confortable waiting in their nice lounge area while my car was serviced. Thank you Mike Smith Nissan for a simple and plesant experiance. I will be going to them for now on. A new loyal customer. Donna Z

Customer: Mark Zalusky
Date: 2017-07-29
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Great service! Since I've own my maxima they have been the guys to repair and service my car with great care and fast service!

Customer: Christopher Forward
Date: 2017-07-26
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Ok, oil change for 29 dollars and change (with app coupon), includes oil change, tire rotation, car wash. And don't forget complimentary roadside assistance! You would be bonkers to go elsewhere. I've had more extensive work done in the past and have been satisfied.

Customer: William Sorokolit
Date: 2017-07-21
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The people here is very kind and make you feel like family. They make sure to explain everything in detail where you will understand it.

Customer: judith hensley
Date: 2017-07-14
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The staff at Mike Smith Nissan was very professional, very knowledgeable, and friendly. If you are looking for a new or used car. Mike Smith is the place to go and ask for Dr. Phil he is the best!

Customer: Mary Stevens
Date: 2017-07-03
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Most amazing service staff. Always greated with a smile and they even washed my car. Nice waiting area with free drinks and snacks. Nice to know after the no pressure sales, they are here to take care of all my service needs for years to come.

Customer: Kevin Lee
Date: 2017-06-21
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Most amazing service staff. Always greated with a smile and they even washed my car. Nice waiting area with free drinks and snacks. Nice to know after the no pressure sales, they are here to take care of all my service needs for years to come.

Customer: A Google User
Date: 2017-06-21
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I had an awesome experience! Mr. Peter listened to me about what I wanted and the price range I needed to be in and found exactly what I wanted!! Thank YOU!!

Customer: Jackie Wiltz
Date: 2017-06-07
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I am late on this review, however, every time I get into my Murano , I think I need to do my review to share the excellent service I received. Derrick Dawson is the ultimate in Auto Sales. He worked so hard finding me the right car that I could afford. Kevin the GM needs his fair share of praises as well. He stayed in touch with me during the entire process Not going to go into the details, but I did encounter one hiccup and those two were all over it. I am driving the car I never anticipated. I feel safe, sporty and very comfortable. My tailored red and ivory leather seats are the hottest topic when people see them for themselves. Thanks guys! I am one happy driver. Way over and above and you just don't find that today. I am very appreciative!

Customer: Brenda Gray
Date: 2017-05-01
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I am late on this review, however, every time I get into my Murano , I think I need to do my review to share the excellent service I received. Derrick Dawson is the ultimate in Auto Sales. He worked so hard finding me the right car that I could afford. Kevin the GM needs his fair share of praises as well. He stayed in touch with me during the entire process Not going to go into the details, but I did encounter one hiccup and those two were all over it. I am driving the car I never anticipated. I feel safe, sporty and very comfortable. My tailored red and ivory leather seats are the hottest topic when people see them for themselves. Thanks guys! I am one happy driver. Way over and above and you just don't find that today. I am very appreciative!

Customer: A Google User
Date: 2017-05-01
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