Customer Reviews

Find out what customers are saying about Mike Smith Nissan.

Our saleslady Evelyn went above and beyond to help us get the vehicle we were looking for. Her knowledge of Nissan vehicle specs was impressive and extremely helpful! We also had a great experience with the finance man Brandon. He kept his word in helping us get the financing and paperwork done in the way that made us feel very confident in what we were purchasing!

Customer:
Date: 2019-07-14
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Oil change was done by the time my daughter was done with her snack. Great customer service and prompt service!! Highly recommend them for oil change!!

Customer:
Date: 2019-07-09
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What a great experience! The staff was very friendly and knowledgeable. My sales person, Claudia ...went above and beyond my expectations. I highly recommend them!

Customer:
Date: 2019-06-26
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If you are looking for a new or used vehicle you need to get to Mike Smith Nissan and ask for Myesha or Ashley. They are very knowledgeable and helpful. They are the first NO high pressure car salespeople I have ever met. They are sweet, conscientious and real professionals.

Customer:
Date: 2019-06-20
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It was great service. The service rep was friendly, courteous, and professional. Updated me on recommend services and those which would need attention soon.

Customer:
Date: 2019-05-20
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Outstanding and very professional job. Kelsey kept me apprised of every step of the process and answered any questions I had. Awesome job!

Customer:
Date: 2019-05-17
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The ladies in the service department were all very nice, polite , and extremely helpful... Not only were the service department polite but even some of the sales staff that were passing by, unlike the ladies who work in service at Twin City Nissan... I would recommend all my friends and family to Mike Smith Nissan. .. Thank you again Tracy for all your help today

Customer:
Date: 2019-05-11
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Fast and friendly service. Very thorough on their inspections. I'm happy!!!

Customer:
Date: 2019-04-30
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Ashley Croft- Benevides found what we needed within our budget and the managers worked with us on the price!! Great people and friendly staff!!! Thank you so much for the $5,000 giveaway!!!

Customer:
Date: 2019-04-27
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The service from this Nissan Dealership has been back to so good and outstanding. Very nice and enjoyable experience. Thanks for your great service.

Customer:
Date: 2019-04-24
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Excellent service. Staff friendly. They make sure you are comfortable while you wait. Love mike Smith Nissan

Customer:
Date: 2019-04-21
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Great service! Dr.Phil (salesman) & Eric (finance manager) was awesome! I love my Nissan

Customer:
Date: 2019-04-10
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Logan Sullivan made a great deal for us and we will recommend him to anyone looking for a new or used vehicle

Customer:
Date: 2019-03-11
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Great service and no BS. We got a great deal with no hassle and didn't spend all day.

Customer:
Date: 2019-02-18
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Great service. Tailor took good care of me and explained everything. I will be back. Very reasonable too. Thanks

Customer:
Date: 2019-01-25
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What I like about Mike Smith Nissan is that they take the time to get what needs to be completed done to perfection. The rewards system at Nissan is a lifesaver. Kelsey Craig is a fantastic service advisor. If you want the best service with little wait time, book an appointment within the first two hours of opening on a weekday and choose Ms. Craig as your service advisor.

Customer:
Date: 2019-01-17
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The staff at mike smith Nissan are awesome. They are are always smiling and make me feel at home while getting my car serviced. They have a customer for life in me

Customer:
Date: 2019-01-11
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I always have a good experience when I bring my car in. Staff is friendly and informative. I was sad to know they stopped offering car washes with service. Everything else was great!

Customer:
Date: 2018-12-07
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Dropped my truck off, was provided smiles, coffee and a shuttle to work. Got a call with status. Picked my truck up, was given a detailed explanation of the work performed, more smiles... Awesome experience.......

Customer:
Date: 2018-11-20
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Dropped off car for oil change and punctured tire. Kelsey was very pleasant and only took about 3 minutes to drop off and 5 minutes to Pick up. They had my car a total of about 1 1/2 hours. Best part was, they didn't even have to move my seat or mirrors. I just hopped in and left. Very easy.

Customer:
Date: 2018-11-10
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Evelyn Brown is the most amazing woman here. A great company with GREAT SERVICE. She really goes that extra step to try and help you out!

Customer:
Date: 2018-09-29
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Just had an awesome experience buying our new Nissan Pathfinder. Our salesperson Valencia Rowe was so helpful. She is super friendly and knowledgeable. I recommend Valencia @ Mike Smith's to all of my friend and family.

Customer:
Date: 2018-09-19
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Fantastic service as always. Reception whenever I, or any one of my family members that own a Nissan, need something to be done remains both professional and casual friendly so good rapport is maintained. Technicians have done a great job once again as well; the care put in our vehicles is appreciated.

Customer:
Date: 2018-09-07
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Valencia Rowe is the most AWESOME Salesperson. She always go above and beyond to keep the customers satisfied. Go by and see her I promise you will not leave without a vehicle.

Customer:
Date: 2018-08-21
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Valencia Rowe is the most AWESOME Salesperson. She always go above and beyond to keep the customers satisfied. Go by and see her I promise you will not leave without a vehicle.

Customer:
Date: 2018-08-21
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Big shout out to Ms. Valencia Rowe!! Great service, organized, and was quick. She is well experienced and professional. I highly recommend Mike Smith's Nissan of Beaumont, you won't be disappointed!

Customer:
Date: 2018-08-13
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Big shout out to Ms. Valencia Rowe!! Great service, organized, and was quick. She is well experienced and professional. I highly recommend Mike Smith's Nissan of Beaumont, you won't be disappointed!

Customer:
Date: 2018-08-13
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Service staff were amazing. They went above and beyond to make sure my concerns were addressed. The service done on my truck was done in a timely manner. I wish all Nissan service departments were this attentive to customers.

Customer:
Date: 2018-07-27
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Service staff were amazing. They went above and beyond to make sure my concerns were addressed. The service done on my truck was done in a timely manner. I wish all Nissan service departments were this attentive to customers.

Customer:
Date: 2018-07-27
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It’s always a pleasure when using Mike Smith Nissan. On today, I was assisted by Kelsey Craig. She ensured that I was made aware of everything needed for my vehicle and continued to check on me and provide updates as I waited. Another great service experience. I always leave extremely satisfied :)

Customer:
Date: 2018-07-19
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It’s always a pleasure when using Mike Smith Nissan. On today, I was assisted by Kelsey Craig. She ensured that I was made aware of everything needed for my vehicle and continued to check on me and provide updates as I waited. Another great service experience. I always leave extremely satisfied :)

Customer:
Date: 2018-07-19
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