Customer Testimonials
Got an oil change
We were very impressed with Dr. Philās knowledge of the vehicles! We did not feel pressured at all! We love our new Murano!
Oil chance and tire rotation. Staff was friendly and quick!
Always friendly and very courteous. They kept me informed throughout the entire process.
Very friendly no pressure and gave me my space to make my decision.
Excellent experience, very knowledgeable sales staff. The financing went super fast. I will recommend Mike Smith and my salesman Dustin Symmonds to my family and friends!
Always professional and when you have a problem they do get back with you to see how they can help resolve problems, big kudos to service dept
I was very satisfied
From start to finish Clay was very personable and easy to work with. He was informative and addressed all my concerns as a first time car buyer. He worked with me to get the down payment and note that was in my budget. I will recommend Clay/Mike Smith Nissan to anyone who needs to purchase a car! Thank You for a great experience!
Albert was outstanding, and more than anything patient
Went to Firestone first and they said there was nothing they could there. So I brought my 2016 titan XD to Mike Smith Nissan. They had a long wait but I explained that I had to leave town in a few days for a cross country trip. They got my truck back to the shop within an hour, had it diagnosed within 2 hours. The part was on back order but they were persistent. They call around to different dealerships in the area and found one. They went and picked it up and had it installed within 3 hours of my arrival. A/...
Albert was wonderful to work with and knowledgeable about the entire process. Exemplary customer service and a positive attitude.
Great job
Great customer service from start to finish. Got me approved within 2.5 hours of my arrival. Recommend them to anyone trying to get a car
Great service and care
Great service department. Staff was very helpful.
On time that was greatly appreciated.
I have owned 5 Nissans over 25 yrs and never had a major problem I have a daughter who drive a Maxima going on 5 years and still going strong and my son drives a Altima for the last 4years and it's still going strong..I tell people we are a proud Nissan family...Thank you Mike Smith Nissan
I very appreciate Gil Simien highly i would recommended his performance as a good salesman he's best what he do.I love Nissan
Exceptional service and great staff and good quality vehicles.
Great customer service HATS OFF TO LESLIE
Excellent job by Laura getting me the right products.
My salesman Dustin Symmonds was so proficient and understood the vehicles that he was selling I greatly appreciated him. Overall a great experience.
I had a great experience with Mike Smith Nissan service center. From scheduling my oil change to getting my car to the collision center. My service rep Tailor was absolutely fantastic! Please give her a raise!! I would like to work with her every time. They were quick with my oil change and kept me updated the whole process.
My experience there was Awesome!!!!!! Ms Laura was so helpful and letās not forget I was there from 730am-4pm. They also fed us some of that good Popeyes chicken!!!!! That Nissan Team is Awesome SG78
Oil change was good It was pleasant a car wash and vacuum tires clean. It was a a very lengthy visit but it's was my first time hopefully next time want be
Great experience service great and did not take long. Very comfortable waiting area.
Thank you for taking care of me so well: starting with a choice in cars at this demanding time, keeping in contact and helping with further information up to driving with me to the lease station to hand in my lease car - and instead of just waiting for me fetching water and a snack. Awesome
Great job today but service is a little uneven.
Dr. Phil really helped me on my Nissan Versa purchase. He made sure that I was comfortable with and happy about my purchase. He explained each step of my purchase. He is definitely who I will be sending my family to when needing a car. Thanks again and again.
Very Professional & Very Friendly!
Everyone was very courteous and helpful.
Sandra was very attentive to my needs with it being a last minute service in the midst of preparing for a vacation. I had a limited amount of time to be in today and my need was important to her. I kept apologizing because I usually like to schedule my services, but I had not had time and she took me right in and communicated my need for service to her team and then my need became important to them. I receive exceptional services today (as I always do), but for a last minute repair with a short amount of ...
Everyone was friendly and courteous as always and thereās never a long wait.
Always excellent customer service in the service department. Today Sandra went over and beyond to assist and extend courtesy. Her kindness went beyond just doing her job and I was truly grateful for her!
Great service
Fast and courteous
I was given a detailed report and the cost of what needed to be done to my vehicle. I returned 3 days later to get to service work. I had a 10:00 appointment. I called 4 and a half hours later and was informed my service advisor had gone home sick.(I assume if I hadn't called, I wouldn't have known). I arrived to pick up my vehicle and the price was almost $200.00 more than I thought. (Service advisor that went home sick never told me the price). I had to negotiate the price. Folks, you get one chance to make ...
Amazing service, honest and truly cares about customer and treats you like family. Trust completely that what I am told is exactly what my vehicle needs, no more no less. Thank you Angie and Armondo for excellent service every time
Excellent place for service. Even washed and vacuumed my car.
Evelyn Brown is the best Sales Woman hands down!! She was so helpful we will definitely be back next time we purchase another vehicle!!
Made appointment yesterday brought in this morning was done by around lunch cleaned car. Excellent service. Thanks Laura!
My advisor was very polite and took her time and went over everything that I asked her about
It took longer than expected but the waiting area was nice and comfortable.
This was the Most Awesome sauce Service That I was apart of in buying a car . The salesman Gil Simien made it simple and easy. The staff spoke to Me, I wasnāt a ghost . In other words: It was an Amazing experience ā¦ Thank Yāall at Mike Smith Nissan!
Very friendly staff!
It was great š
This dealership installed different OEM tires on my 2019 370z Nismo that were 2.5x higher in treadwear rating and a 45k mile mileage rating. Not only were these tires superior in performance they were also 2/3 the price. My installation took approximately 90min that included a multipoint inspection too. I really like this dealership. If anyone is looking to purchase a vehicle from Mike Smith Nissan, please see sales rep Evelyn Brown as sheās more than just a sales rep.
On my way to test drive a vehicle I had a blowout. The salesman that I used Dr Phil came and changed my tire and followed me to the dealership. While I was there I was treated courteously and kindly. You can't go wrong with these guys.
The experience was quick and the service advisor was very nice
Our sales advisor Willie was great, he made sure all our needs were met on time and he is a very nice person, enjoyed the experience. Thanks
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