Customer Testimonials
Between the dealership and USAA, it took over a month to get everyone on the same page to finally get my car back to me. Appeared to be lack or miss communication.
Good fast service at a fair price. This dealership honors their word on even old deals. Thanks for your great work.y car wash looks great.
I've been coming over here for some quiet time over 5 years maybe longer and the service is wonderful I reckon man Mike Smith the dealership the sales people the service people I mean the lady that works with me Kelsey she's wonderful it's just awesome and I enjoy it my experience for my family has been awesome and I thank y'all and I appreciate y'all have fatality y'alls kindest thank you so very much
Great customer service, did not feel like a stranger at this location. Staff made me feel welcomed and thankful for me choosing them to service my vehicle.
Everything went well with my oil change, timely an great , myservice man was good, car wash looked good outside but the inside was still wasn't clean good but thanks I can't do it on my own
First time having my 2016 Nissan Altima serviced for maintenance on oil and filter. Everything went great from calling to setting up appointment and even waiting for car to get serviced staff was awesome overall
Pleasant and swift. The service department was friendly, professional, and amazing. I will return to have my car serviced at this location! You wonāt be disappointed!
The staff in the Nissan service dept. are very professional and personable. Iām informed of whatās going on at every step whether I wait on my vehicle or drop it off. I always have a great experience.
Treated professionally from curb to check out. Everything completed in about 70 minutes. Inspection, tires related and balance, plus oil change. Hard copy, and oil change in just over an hour.
I made an appointment for an oil change. There was no waiting for them to begin. Within thirty minutes it was done. The price was excellent because they had sent me a coupon.
Albert was an awesome salesman to work with. He made the process seamless. He listened to my needs and delivered. I will recommend him over and over again
The service from Mike Smith Nissan is 2nd to none. Very much appreciate the excellent service from Tailor and David. Always customer first. Thank you.
Checked in at the appointment time with no problem. Very courteous staff and work was completed in a timely manner. Great experience! Iām very satisfied.
Great people to work with. They listen to my needs and they were fulfilled. I will definitely recommend Mike Smith Nissan to my family and friends.
Didn't have to wait as long as I thought I would for an oil change and had a very clean truck with the courtesy car wash, can't beat it for the price.
DCpool is the best sales provider ever!! They get you in and out quickly. Also itās a fast process. Very friendly customer service and reasonable prices.
The staff are organized and do the work required to make the experience a pleasant one. The salesman Dustin knew the vehicle and was helpful when it came to showing the truck remotely.
It was good everyone was very nice and friendly. It was very clean. Time frame was not like they said but i understood no problem.
Took my car in for routine service. I waited because I could not drop off. They were prompt and checked to see that all required service was done and no outstanding recalls. They even found a coupon that I could use.
The service reps I dealt with on this visit were courteous and pleasant to deal with. Each time I had a question they answered right away.
The service personnel that I encountered on this visit were very helpful & professional. This was a very good visit to the dealership service department and plan to return for future needs.
Quick Drip off, they always stayed in touch during the maintenance, Washed the SUV. Always feels good when u pickup your Car Looking Good
I really loved the ladies working that day. They are AWESOME
I was glad when they started back offering the free car with the service.
Tracy was amazing! She answered my questions and gave great descriptions to where I understood. Thank you, Tracy!
My experience with the service l received was a great one .
The best car dealer I have ever been to. Courteous, hospitable, and professional. Thanks for providing an EV charger, very convenient when low on charge.
Quickest experience that I done had with Mike Smith Nissan! Great customer service.
Good
Evelyn was very professional and made sure my husband received the car and deal that he wanted
Great service and great people!!! Love it here!!!
Quality fast service....
Let me start off by saying I have bought three brand-new vehicles from classic Chevrolet. So since the pandemic and the shortage of chips I went to classic Chevrolet and they could not help me at all. Me and my wife has been looking for a vehicle for a couple months now. We decided to stop by Mike Smith Nissan where we met big Al . This gentleman put us in a vehicle within a matter of minutes Work the deal out and we was on our way within a hour. I would never give my business to classic Chevrolet again ...
David was easy to work with, quick, very respectful. This was a very enjoyable transaction. Would recommend him. Especially after the horrible experience we had at the Mercedes Dealership in Beaumont next door right before we went to Nissan! Thanks David!!
Dr. Phil went above and beyond his job to ensure I was satisfied with my purchase . He also told me about the extra features I had with my car made me feel really comfortable and knowledgeable about my vehicle.
They are efficient and reasonable and quick
I want to personally thank the wonderful team at Mike Smith Nissan for making my experience a great one! Thank you for everything!!!!
Agencia de autos de la marca japonesa Nissan. El mejor vendedor de la citada marca en el condado Jefferson. Tienen la opciĆ³n de solicitar el vehĆculo de fĆ”brica asĆ que si queremos un Nissan nuevo, es una buena opciĆ³n. TambiĆ©n tienen muy buen surtido de autos usados de todas las marcas. Igualmente tienen un amplio taller mecĆ”nico para el servicio de los autos vendidos.
The service staff at Mike Smith knows how to treat customers!! Always friendly and helpful! Thanks a lot appreciate the whole service team. Thank you š
I love yāall I drive all the way from houston just to come see yāall because the customer service at mossy sucks!!!!
Went in for an oil change and the process is always exceptional! The service technicians and Service reps make sure to take care of my car every service, highly recommended dealership for great service!
Customer service is so outstanding there the workers are excellent with such gratitude Dr Phil who I recommend did his thing at his highest you deserve an above and beyond reward this was a extravagant experience for me and I truly thank u you are a true salesman that shows compassionate that goes out the way to to help you get the right deal I'm talking about a 0 DOWN PMNT AT ITS BEST IM SO MIND BLOWING GOD IS GOOD ALL THE TIME AND I THANK HIM FOR GIVING ME YOU! You guys are the best company team ever ...
Great products. Great service
My man Hawk is too fly and a heck of a person! He already knows we will be back to purchase any vehicle we buy from him as long as heās in the business.
Love Evelyn! She makes the buying process so enjoyable.
Very helpful did not rush me talked like I was the only customer would do business with again Tommy Haire and Dr Phil yāall are the best
I made my appointment 15 minutes before I bought my care on for an oil change and was done within an hour.
They had what I wanted on the lot. Worked with me on my trade. Had a great experience! David Claypool and Dustin Symmonds were great to work with! Would recommend !
I received the best car care services at Mike Smith Nissan.
Searched and found the vehicle I was looking for. Stayed in contact with me throughout the experience.
Our sales advisor Willie was great, he made sure all our needs were met on time and he is a very nice person, enjoyed the experience. Thanks
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