Customer Testimonials
Mike Smith Nissan diagnosed the problem, ordered the part and repaired the car to my complete satisfaction! Thank you!
Had a coupon Nissan had mailed for free oil change on one side and $500 off on the other. I tore that side off but it had code on it but David still found a 15% voucher for me
The service lady was awesome she was a great help to help me understand what i needed to get done to my truck.
Evelyn was a great saleswoman she had a great Outlook and she smelled good
Dr. Phil the car sales man made it painless to purchase and he doesnāt push you or be pasty with things I hate to buy cars from dealership but Dr.Phil is an awesome man.
I love their service department! A sweet woman Sandra helped me and she just brought a smile to my face. Her customer service skills was superb and I would definitely go back there for any of my cars needs.
It was a good experience. I am always treated kindly and friendly. I wouldn't take my Nissan any other place except Nissan because they are the experts on their vehicles.
Everything was great as an overall experience!
Bought my 2020 Murano at Mike Smith Nissan and always bring it to them for oil changes and all maintenance. They are always friendly and professional. Sales and Service Dept is top notch!
The service was wonderful.... The team worked together to make sure I was taken care of and smiled while they did it. That's 5 stars for me;)
My experience was great until the end! I had a coupon. They figured my bill without adding coupon! I brought to there attention! They added a credit on my account for my next visit!
Everything was great! They were fast and effective. Tracy was absolutely awesome. She was very helpful and informative. Honestly just all around great experience! Thanks Tracy
On point! Couteous! Fast! Efficient! Very convenient! I have been a mike smith customer since 2004 honda dodge now nissan!! Same greatness in every dealer!!
The guy who helped me was so sweet and helpful. They are also a clean place. All the workers are friendly as well. I never really have to wait so long or get upset with anyone. They also have good snacks and drinks.
Good experience.
Courteous and reasonable price
Took my car in today 7-29-2022 got an oil change and my car was ready in less than 30 minutes .. Thank you so much Awesome !!!
Great experience! Fast easy service
Love anytime I visit Mr.Albert aka The Parking Lot Santa Claus.He is a man of integrity. He doesnāt pressure the buyer into an automobile just to make a sell. He listens to the customers needs and provides them with the best vehicle. Thanks Again Mr. Albert
These guys were helpful and worked with me pretty well. I'm happy with the service I was given and will go again in the future.
I went in for my routine oil change that I had scheduled online. I received text message updates about how my inspection went as well as an email.The staff all were professional and promote to assist. My car also looked great after the complementary car wash.
Fast, Friendly, and very Family oriented. The staff is approachable, and the lobby is always clean and stocked with refreshments. I have gotten my last two cars from Mike and would recommend to anyone.
Had a great service appointment and Tailor made sure everything went as expected. Would recommend and will be going back for future service.
Very professional and friendly was informed of the findings that needed attention no extra unnecessary work was forced on me at any point while I was there I would recommend this dealership to anyone
Basic services like an oil change and tire rotation was great. When I mentioned that my car stalled on me and I wanted to find out what was wrong. I was told that there were no mechanics at that time who could help me.
Evelyn Brown has the best customer service. She goes above and beyond to make sure her customer is satisfied. The paperwork was ready when I got there which made the delivery hassle free. I would definitely recommend mike smith.
Excellent service, reliable will recommend to friends and family on time .Technical questions always answered if you have any and they always make suggestions about what else needs to be taken care of like your tire tread when its getting close to changing tires .
Great service surpassing your expectation. They worked fast, diagnosis was precise, efficien and reliable, environment is costumer friendly, staffs are welcoming and price of whole service is cost efficient.
Great service! Quickly returned my car for a service and I was 100% satisfied! I repaired my vehicle and bought another car for my son!
Isaac met me at my car as soon as I pulled up. I requested an oil change, tire rotation, and a state inspection. He was very thorough and kind. He kept me informed while my car was being serviced. He was quite amazing!!
Mr.william was very polite and very helpful..he let me know what I needed and how much it would cost me total,he also let me know about the payment plan..now what I think about the payment plan you should not have to get approved for it.It should be offered to all customers that service with you all the time no matter what..thanks again. For the excellent customer service..
Isaac surprised me by meeting me before I could even get out of my car and quickly attending to my request for a state inspection. He was eager, fast, and pleasant.
Isaac was my service person and he was greatā¦ extremely nice! I went in for an oil change and it didnāt take long for my service.
Isaac was a breath of fresh air compared to others I have dealt with at this establishment. Very attentive, polite, and knowledgeable. In and out in 1.5 hours. And even made a follow up call to days later. Finally, a young man who understands customer service. Hope Mike Smith Nissan can hang on to him!
From the minute I arrived Isaac Zimmerman provided me with just outstanding customer service. He listened to my concerns and addressed those and any other issues that may have arisen. Mr.Zimmerman is what makes the additional miles driven to Mike Smith Nissan well worth it.
Scheduled an appointment the day before and had no problems! Quick and easy service. I was taken as soon as my appointment time started! Minimum wait time for my car back
I went there for an oil change, they found a recall on my hood latch, replaced it and I had drug my under carriage halfway off and they fixed that as well, NO CHARGE. Plus 30% off my oil change, I paid way less than I expected and customer service was AWESOME. THANKS š
Iāve been using this dealership for several years now for service needs. Always have a pleasant experience. Fast and efficient.The staff is always friendly. I would recommend using the service department.
I love dealing with this dealership. They always get me in and out for routine services. I really love that they keep me informed through text. Oh yes and I love the coupons for my oil changes, etc.
Iāve been using this dealership for several years now for service needs. Always have a pleasant experience. Fast and efficient. I recently decided to purchase a new Nissan and was very happy with my decision to use this dealership. I highly recommend them, especially my sales lady Evelyn!! The whole staff is very nice.
I came in for an oil service. I was greeted at my car and was immediately told that I would be txted when my car was ready. I stepped over to a nearby business. When my car was ready I stepped back to the service area where I was thanked for my business.
Went in to get my car serviced. David made sure if I needed anything I could reach out to him. The wait was not long. Thank you David for making sure everything went great.
Had a great experience. Excellent customer service will definitely recommend to my family and friends. Will go back and buy from them next time I need a new car.
Between the dealership and USAA, it took over a month to get everyone on the same page to finally get my car back to me. Appeared to be lack or miss communication.
Good fast service at a fair price. This dealership honors their word on even old deals. Thanks for your great work.y car wash looks great.
I've been coming over here for some quiet time over 5 years maybe longer and the service is wonderful I reckon man Mike Smith the dealership the sales people the service people I mean the lady that works with me Kelsey she's wonderful it's just awesome and I enjoy it my experience for my family has been awesome and I thank y'all and I appreciate y'all have fatality y'alls kindest thank you so very much
Great customer service, did not feel like a stranger at this location. Staff made me feel welcomed and thankful for me choosing them to service my vehicle.
Everything went well with my oil change, timely an great , myservice man was good, car wash looked good outside but the inside was still wasn't clean good but thanks I can't do it on my own
First time having my 2016 Nissan Altima serviced for maintenance on oil and filter. Everything went great from calling to setting up appointment and even waiting for car to get serviced staff was awesome overall
Pleasant and swift. The service department was friendly, professional, and amazing. I will return to have my car serviced at this location! You wonāt be disappointed!
The staff in the Nissan service dept. are very professional and personable. Iām informed of whatās going on at every step whether I wait on my vehicle or drop it off. I always have a great experience.
Treated professionally from curb to check out. Everything completed in about 70 minutes. Inspection, tires related and balance, plus oil change. Hard copy, and oil change in just over an hour.
I made an appointment for an oil change. There was no waiting for them to begin. Within thirty minutes it was done. The price was excellent because they had sent me a coupon.
Albert was an awesome salesman to work with. He made the process seamless. He listened to my needs and delivered. I will recommend him over and over again
The service from Mike Smith Nissan is 2nd to none. Very much appreciate the excellent service from Tailor and David. Always customer first. Thank you.
Checked in at the appointment time with no problem. Very courteous staff and work was completed in a timely manner. Great experience! Iām very satisfied.
Great people to work with. They listen to my needs and they were fulfilled. I will definitely recommend Mike Smith Nissan to my family and friends.
Didn't have to wait as long as I thought I would for an oil change and had a very clean truck with the courtesy car wash, can't beat it for the price.
DCpool is the best sales provider ever!! They get you in and out quickly. Also itās a fast process. Very friendly customer service and reasonable prices.
The staff are organized and do the work required to make the experience a pleasant one. The salesman Dustin knew the vehicle and was helpful when it came to showing the truck remotely.
It was good everyone was very nice and friendly. It was very clean. Time frame was not like they said but i understood no problem.
Took my car in for routine service. I waited because I could not drop off. They were prompt and checked to see that all required service was done and no outstanding recalls. They even found a coupon that I could use.
The service reps I dealt with on this visit were courteous and pleasant to deal with. Each time I had a question they answered right away.
The service personnel that I encountered on this visit were very helpful & professional. This was a very good visit to the dealership service department and plan to return for future needs.
Quick Drip off, they always stayed in touch during the maintenance, Washed the SUV. Always feels good when u pickup your Car Looking Good
I really loved the ladies working that day. They are AWESOME
I was glad when they started back offering the free car with the service.
Tracy was amazing! She answered my questions and gave great descriptions to where I understood. Thank you, Tracy!
My experience with the service l received was a great one .
The best car dealer I have ever been to. Courteous, hospitable, and professional. Thanks for providing an EV charger, very convenient when low on charge.
Quickest experience that I done had with Mike Smith Nissan! Great customer service.
Good
Evelyn was very professional and made sure my husband received the car and deal that he wanted
Great service and great people!!! Love it here!!!
Quality fast service....
Let me start off by saying I have bought three brand-new vehicles from classic Chevrolet. So since the pandemic and the shortage of chips I went to classic Chevrolet and they could not help me at all. Me and my wife has been looking for a vehicle for a couple months now. We decided to stop by Mike Smith Nissan where we met big Al . This gentleman put us in a vehicle within a matter of minutes Work the deal out and we was on our way within a hour. I would never give my business to classic Chevrolet again ...
Our sales advisor Willie was great, he made sure all our needs were met on time and he is a very nice person, enjoyed the experience. Thanks
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