Mrs. Evelyn Brown at Mike Smith Nissan does a great job of listening to her customers needs/likes and helping them. She doesn’t make you feel like just a sale, but like family. Mrs. Evelyn ensures you are confident/comfortable in the decisions you make with your vehicle investment.
I was greeted as soon as I drove in. While the young man didn't give his name, he was polite and seemed knowledgeable. He kept me apprised of the status of my vehicle.
Loved my experience with Mike Smith - especially My salesperson Jacob. Highly recommend him!
The customer service was great😊The wait time to get an oil change (with an appointment) was over 2 hours.🥴 I was expecting to have a drink of that delicious vanilla cappuccino, but the machine was broken...life happens.🙃
Great service ,Taylor is the best
I love my new pathfinder, my sales team I had did an outstanding job on finding the vehicle I wanted at the price I wanted also. The only negative thing I have to say is after I got home my son opened the hood and the engine cover was missing, I contacted my sale guy the next day and was told to come by and pick it up, so I asked them to just mail it to me cause my son could put it on cause I live over 45 min away and they said ok. I waited several days and ...
Great customer service, fast, friendly, no hospitality was the best part. Very welcoming and offered hot coffee and hot chocolate for the cool weather! Love Nissan Beaumont!!
Very informative and knowledgeable about the care of your vehicle, kept me informed throughout service.
Tailor is always super sweet and knowledgeable! Even took the time to print me out different options of tires for my next visit! Always a good maintenance check up with Mike Smith, never leave feeling like they just wanted to sale me things.
Great customer service, great service department!!
Great customer service and my service advisor Tailor is great! It Was a great experience.
I was in a bind after wrecking my car the week before selling my home. I did not have a lot of time or patience to deal with buying a new car. I had anticipated a stressful situation but Austin McCracken was my salesman at Mike Smith Nissan and he made the entire transaction as quick and smooth as possible. I appreciate his professionalism and will definitely recommend him to my friends and family.
Everyone at Mile Smith Nissan made sure that I had a great experience. Evelyn Brown is absolutely amazing. No one has ever been more helpful in helping me find a vehicle and she is one of the absolute nicest people I have ever met. 10/10.
Recently purchased a vehicle with the help of Austin McCracken, and the process was so smooth and effortless. Austin was great to work with and I would highly recommend him to anyone!
Jacob helped us to find a car we liked and could afford.
Phenomenal experience. Everyone is super friendly and acknowledges any concern you have. Highly recommend ❤️
Thank you Taylor for everything
Great service and great people to work with. 👍
Love to bring my vehicle to get serviced at Mike Smith Nissan. I received amazing customer service and the wait time wasn't bad. Look forward to them continuing to service my vehicle
Asked to have a tire changed and a tire rotation. Asked twice to make sure we were on the same page. Just two things. Changed the tire and no rotation. "Let me ask the tech what happened". Nah, I've been here long enough. Fool me once........
It was great
The service rep Anthony was wonderful! He kept me informed the whole time. I went in needing a battery change for my Infinite and he helped me with so many other things. Usually at dealership service departments you have to make an appt, but they got me right in. I would go back! Plus the Awesome Mrs.Evelyn works there!
Great experience. Evelyn was extremely helpful and worked hard to meet my needs. 10/10 Would recommend.
It was great. I'd love to come back if I'm ever that way again.
Tommy in service was awesome and kept me updated on my car service.
What a great experience!! Go see Austin for your new Nissan!
Tommy was awesome and kept me updated through out the process. Mike Smith always takes good care of my car!
Came in late ( I did call), and car was still worked on in a timely manner. Everything was explained well. My sponsor was fabulous, He explained everything well, and let me know when too be back to keep my car running. My beeper that makes noises when I lock my door is working now
Very quick and pleasant experience 🙂
Really like going to this dealership for the excellent service, they are very friendly and helpful to do the job right.
Everything was great and I even got a car wash
Evelyn Brown is AMAZING
Austin McCracken has done it again can’t say enough about this man. He is a pleasure to work with and a top notch sales associate. Look forward to buying a fourth vehicle from him in the future. Go see him first no matter which Mike Smith dealership you want to purchase from. The overall experience from Manager to finance was great as well they all work hard for the customers. Highly recommend this dealership.
Friendly personal. The young men made my day special.
On Friday afternoon we pickup a couple of vehicles for enterprise rental, the customer service tech that help us was Anthony Danna, he was awsome the way he carried himself from the start until we left with the vehicles, Anthony made sure that we were pleased with our vehicles. Thanks, Anthony
My friend went to go get used car. Checking her credit. The man was super friendly. He meet us at the door. I would definitely recommend this place. Keep up the amazing work ♥️🙏🏼 God bless you ♥️♥️🙏🏼🙏🏼
Anthony was extremely professional and polite. Rachel, the young lady who brought us home and picked me up again, was delightful and a VERY safe driver. I never expected to be given a ride!!!
Excellent service and done in a timely manner. I would recommend this dealership to all who need great service.
Thank you Austin McCracken for being so patient and working so hard to get me into my daughters first new car! You made it so smooth and easy without any pressure or games! I will definitely ask for you if I buy another one! Thanks again! #YouandPatrickrock!
They r always very nice to me while waiting for my car is getting taken care of.
i have been using Mike Smith for my car’s services and maintenance,, staff is always please and making an appointment is quick and easy
Salesperson (Evelyn) was great! She was very helpful in finding the right vehicle for our family…Very knowledgeable & professional about the product and features of the Armada we purchased along with helping us to get the various settings/equipment programmed before we left dealership. Also sales manager was courteous and responsive in closing the deal. Will be going back soon to purchase another vehicle.
The service at Mike Smith Nissan was fast and good I didn't have to wait long.
I was very pleased with this dealership. Austin was able to find the exact vehicle I wanted and even delivered to my home. He was very patient with my sale and the dealership was very easy to work with.
Well Taylor was really helpful and the rest of the workers i don’t know there names .
WONDERFUL EXPERIENCE GREAT SERVICE VERY SATISFIED
Was a great experience at the dealership, the atmosphere was pleasant, the salesman we had was a blessing.
We had a really great experience with Austin McCracken at Mike Smith Nissan. He was very polite and listened to what we needed. We will do business with them again.
Factory recommended service performed quickly. All green report - in and out in under an hour.
Mr.Anthony, my service Guy was very helpful and he was easy to reach when I had any questions about the service of my truck. Mr.Anthony went above and beyond with the servicing of my 2022 Nissan Frontier due to the recall Issues……..Mr.Eric Williams
They always take care of my Murano and get it going for me. Whether it is an oil change or working on my transmission.
Had a great experience buying my first car at mike smith Nissan.
Great customer service you will not be disappointed highly recommended, they allways get me right.
Prompt & professional.
The staff in the maintenance department is truly amazing. Tailor is very responsive and knowledgeable.
Austin McCracken is the salesman to see provided excellent customer service was knowledgeable and made my car buying experience a breeze. Thank you Austin!!!
Team of Mike Smith are really good and they are well taking care of their customers and understand their needs, Additionally they have really good inventory of various cars from which you can easily choose the one of you desired. I am really thankful to the sales team, particularly Mr. Austin McCracken as he has find out a best deal for me and offered 0% APR on my New Nissan Rogue, and the approval wasn't successful at first trial from higher authority but upon my request Mr. Austin McCracken again put his best effort and did the second trial and ...
Great Service! I really like that they clean your car!
Excellent customer service!!!💯💯💯
Great dealership ! Love my car salesman he always is helpful and great to talk to
I have purchased my last three vehicles from Mike Smith Nissan . Staff has always been very nice, helpful and friendly.
Very easy and no hassle!
The sales management staff is awesome. You can get a fair deal here. Traded in truck and bought a new Titan Pro 4X 2023 and a used Subaru WRX GT 2022. Was happy with recent purchases.
Chasidy was very accommodating! She told me what was going on with my car. They washed it. ( which was badly needed). It was great service.
Oil changed. Good Service
I got there about 20 minutes before my appointment time, but they took my car in to be serviced right then and there. I was out of there in 30 minutes , which was really good.
The salesman Austin he was great.thank you I’m enjoying my new car
After a horrible day car shopping in Houston, we were dreading having to continue the car hunt ...BUT...Austin McCracken at Mike Smith Nissan was so easy to work with he actually made it enjoyable. Genuinely a nice guy.
My vehicle was identified as requiring two recalls. I brought the vehicle in by 7:00 a.m. and was immediately greeted by a Nissan Service Advisor, Anthony Danna. Professional, yet personable, Anthony constantly provided me with updates on the progress of work accomplished and estimates of time remaining for completion. He was superb! The waiting area was pristine and others could view television, read, study or converse with other customers. Coffee service was available. I noticed that Anthony was constantly approaching other customers to advise them of any delays or issues regarding their vehicle service. In all instances, he was most ...
Very professional staff, pleasant attitude towards customers. Clean environment and I will continue to bring my vehicle for service issues. Thanks
Good experience, I was pleased with my service today. I will return in the future.
Keep up the good work you all do on a regular basis every day that you are open
Great, tended to everything we needed. Best service i had with any dealership by far.